Welcome to The Potters Hideaway — where clay meets charm and privacy matters just as much as glaze. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website: https://thepottershideaway.co.uk

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We promise to treat your data with the same care we give our ceramics: gently, respectfully, and never left out in the rain.

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When you interact with our site, we may gather:

• Contact Details: Like your name, email address, or phone number — usually when you place an order, sign up for updates, or send us a lovely message.

• Order Info: What you’ve purchased, how you paid, and where to send your parcel of pottery joy.

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We use your information to:

• Process orders and send you your chosen treasures

• Respond to your questions or requests

• Share updates, offers, or studio stories (only if you’ve opted in)

• Improve our website and make it even lovelier to visit

 

We do not use your data for anything sneaky, and we never sell it to third parties. That’s just not our style.

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We only share your data with services that help us run our business — like payment processors or delivery partners — and only when absolutely necessary. They’re under strict instructions to treat your data as delicately as a porcelain teacup.

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Questions? Concerns? Compliments about our mugs?
Reach out anytime:

Email: thepottershideaway@gmail.com 

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